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Framingham Emergency Management focuses on four major activities:

• Mitigation: Activities that eliminate or reduce the probability of death and/or property damage
• Preparedness: Activities which governments, organizations, and individuals develop to save lives and minimize damage
• Response: To prevent loss of lives and property and provide emergency assistance
• Recovery: Short and long term activities that return all systems to normal improved standards.

Framingham Emergency Management provides the fundamental framework for an all-hazards approach to natural and man-made emergencies and disasters. The Town of Framingham plans and responds to emergencies utilizing the Incident Command System and the concept of a unified response:

Framingham Emergency Management works closely, not only with all divisions and departments in the town, but also with outside agencies, such as: the Massachusetts Emergency Management Agency (MEMA), the Federal Emergency Management Agency (FEMA), major utility companies, Metrowest Medical Center, and the American Red Cross. Emergency Management is also supported by the Framingham Auxiliary Police, and the Framingham Amateur Radio Association (FARA).

The agency is also responsible for maintaining and updating the comprehensive emergency management plan (CEMP) for the town. This plan addresses mitigation, preparedness, response and recovery from natural and technological emergencies In addition, the agency also updates and records all hazardous or toxic materials stored in or traveling through the town through its Local Emergency Planning Committee (LEPC). Framingham is one of only five communities in the Commonwealth to be designated by the State of Massachusetts as a fully certified LEPC.